Almar Water Solutions B.V. (“Almar Water Solutions”) is committed to respecting your privacy.
The Almar Water Solutions Website is owned and operated by Almar Water Solutions B.V., a limited company registered in Prins Bernhardplein 200, 1097 JB Amsterdam with registration number 66203899 and it is also operated by Almar Water Servicios España S.L., a limited company owned by Almar Water Solutions B.V. registered in Registro Mercantil de Madrid, Hoja M-621459, Folio 55, Tomo 34.548, Inscripción 1 with registration number B-87513628 and domiciled in C/ María de Molina 40, 5ª Planta, 28006 Madrid, Spain (the “Companies”).Any information collected via Almar Water Solutions Website is collected and processed by the Companies. For the purpose of national and international law regarding data protection, the data controllers are both Companies.
The Companies may collect and process the following data about you:
- Information you provide via Almar Water Solutions Website. You may provide information about yourself by filling in the enquiry form on Almar Water Solutions Website, by corresponding with the Companies by the contact e-mail address made available on Almar Water Solutions Website, when you register to receive the Almar Water Solutions newsletter indicated on Almar Water Solutions Website, by subscribing to the Almar Water Solutions’ informational post indicated on Almar Water Solutions Website, participating in other social media activities on Almar Water Solutions Website made available via Almar Water Solutions Website, participating in any customer surveys and when you report a problem with Almar Water Solutions Website. The information you provide may include your name, address, e-mail address and contact number.
- Information collected about you via Almar Water Solutions Website. With regard to each of your visits to Almar Water Solutions Website, the following information may be automatically collected:
- technical information, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Almar Water Solutions Website (including date and time); pages you viewed; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call any Companies’ contact number.
- Information received from other sources. The Companies may receive information about you if you use any other websites operated by the Companies or any service provided by the Companies. The Companies work closely with third parties (business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, customer survey providers) and may receive information about you from them.
Uses Made of the Information
Information held about you may be used in the following ways:
- Information you provide via Almar Water Solutions Website. Depending on the functionalities you use, this information may be used:
- for internal record keeping and administration. The legal basis for the treatment will bein this case the legitimate interest of Almar Water Solutions to maintain this site;
- to provide you with the information and services you request via Almar Water Solutions Website (including without limitation news items, information and updates about the Companies). The legal basis for the treatment will be your consent;
- to be shared with the Companies for the purposes indicated in section “Uses Made of the Information”. The legal basis for the treatment will be your consent;
- to provide you with information about the Companies’ goods, products and services similar to those you may have already expressed an interest in or enquired about, including newsletters. The legar basis of the treatment will be the legitimate interest of the Companies to send you information regarding products or services of the Companies similar to those initially contracted or that you had initially shown interest in;
- to provide you with information about goods or services or events which may interest you when you choose to do so. The legal basis of the treatment will be your consent;
- to perform and analyse the results of customer surveys and feedback about the Companies, including being combined with information gathered from other survey participants, but in any case in a completely anonymous way, so that you can not be identified. The legal basis for the treatment will be the legitimate interest of the Companies to improve the provided service;
- when you choose to do so, to allow you to be contacted by third parties who carry out customer surveys and feedback about Almar Water Solutions. The legal basis for the treatment will be your consent;
- to notify you about changes to Almar Water Solutions Website’s service. The legal basis for the treatment will be the legitimate interest of the Companies and yours to be informed and, when aplicable, the consent of the treatment of your personal information;
- to address any enquires you may have raised via Almar Water Solutions Website. The legal basis of the treatment will be your consent; and/or
- to ensure content from Almar Water Solutions Website is presented in the most effective manner for you and for your computer. The legal basis of this treatment is the legitimate interest of the Companies to improve the quality of the services provided.
- Use of the information Almar Water Solutions Website may collect about you. This information may be used:
- to administer Almar Water Solutions Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. The legal basis of this treatment is the legitimate interest of the Companies to improve the quality of the Almar Water Solutions Website and the services provided;
- to improve Almar Water Solutions Website to ensure content is presented in the most effective manner for you and for your computer. The legal basis of this treatment is the legitimate interest of the Companies to improve the quality of the Almar Water Solutions Website and the services provided;
- to allow you to participate in interactive features of Almar Water Solutions Website, when you choose to do so. The legal basis of this treatment is your consent;
- as part of efforts to keep Almar Water Solutions Website safe and secure. The legal basis of this treatment is the legitimate interest of the Companies to improve the quality of the Almar Water Solutions Website and the services offered;
- to measure or understand the effectiveness of promotional and marketing activities, and to deliver relevant promotional and marketing activities to you. The legal basis of this treatment is the legitimate interest of the Comapnies to improve the quality of the Almar Water Solutions Website and the services provided and your consent to the delivery of promotional activities; and/or
- to make suggestions and recommendations to you and other users of Almar Water Solutions Website about goods or services which may interest you or them. The legal basis of this treatment is your consent.
Your personal information will not be sold, distributed or leased to third parties to use for their own purposes unless you give your permission or there is a legal requirement to do so.
However, you are informed that:
- Your personal information may be shared between the Companies, always inside the European Union or within countries inside the European Economic Area, to the purposes indicated in section “Uses Made of the Information”, if you consent so. In particular, if you submit an enquiry using the enquiry form available on Almar Water Solutions Website, your enquiry and any personal information you provide in it will be sent to the relevant Almar Water Solutions (based on the enquiry criteria you select). Your personal information may then be processed by such Almar Water Solutions as part of its enquiry / customer database to solve your request.
- The Companies can use other companies for the provision of services under the request and direction of the Companies, like marketing or web maintenance. For the Companies to provide these services, these companies may need to access certain information and data of the users.
Almar Water Solutions Website will be, managed and operated from Spain. The data collected from you via Almar Water Solutions Website will be initially stored on servers currently located in Spain.
The time period for which your information is kept varies according to what your information is used for. In some cases there are legal or regulatory requirements to keep data for a minimum period. Unless there is a specific legal requirement to keep the information, it will be retain for no longer than is necessary for the purposes for which the data was collected under compliance with the purposes indicated in section ¨Uses made of the Information¨.
At any time you can ask for your stored information to be deleted from the Companies database using the contact details below. However, some of your information may be retained in some circumstances and in accordance with the applicable legislation, such as to resolve disputes, troubleshoot problems, enforce terms and conditions or as required by regulators.
In particular, if you make an enquiry or request information about the Almar Water Solutions services, your personal data will be stored as long as it is needed to respond to your enquiry or provide the corresponding services, and , in any case, even after the relationship is finished, as long as it is necessary to respond to possible responsibilities derived from the provision of such services, to maintain security and to avoid cases of fraud, abuse or other that it is legally required for a maximum period of time of 5 years. If you subscribe to the newsletter, your data will be stored for the delivery of information as long as you do not retire your consent and, once retired, as long as it is necessary for the resolution of disputes, to solve problems, implement terms and conditions or when the regulation demands it.
You have the right to ask for your personal data not to be processed for marketing purposes. You will be informed (before collecting your data) if your data is intended to be used for such purposes or to be disclosed to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the enquiry form used to collect your data. You can also exercise the right at any time by contacting the Companies at firstname.lastname@example.org.
When you fill in a form on Almar Water Solutions Website (for example, the enquiry form), you must use any check boxes to indicate your preferences regarding use of your information and/or do not provide the relevant information. If you do not want your data to be used in this way, or for your details to be passed on to third parties for marketing purposes, please ensure you indicate this using the relevant box. However, please note if you do not provide all or correct information requested, it may not possible to provide you with the relevant information and/or services.
Almar Water Solutions Website may contain links to and from the websites of other businesses of Almar Water Solutions or Abdul Latif Jameel, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note these websites have their own privacy policies and the Companies do not accept any responsibility or liability for these websites or policies. Please check these policies before you submit any personal data to these websites.
In compliance with the aplicable law, the Companies are committed to respect the confidentiality of the personal information of the users and to guarantee, in the terms established in the aplicable law of data protection, the exercise of the rights of access to your personal information, correction or suppression, cancellation, limitation and opposition to the treatment and processing of personal data as well as the right of data portability and the right to retire in that case the given consent. Such exercise will be executed by writing to any of our offices, or to the email indicated in the ¨Contact¨ section.
In case it is needed, the Companies can ask for a copy of your ID, passport or any other valid document that identifies you.
You can present a complaint to the competent control authority.
The Companies do not knowingly collect the information of, or make contact with, children, including to participate in customer research activities. If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information via Almar Water Solutions Website. Users aged 16 or under without such consent are not allowed to provide us with personal information.